The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Store and handle products
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Products are cellared and stock is rotated according to product knowledge and workplace policy Completed |
Evidence:
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Sediments and cork characters associated with ageing products are managed according to individual product and workplace requirements Completed |
Evidence:
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Set up product tasting area
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Products are prepared for tasting using techniques according to product knowledge and workplace procedures Completed |
Evidence:
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Tasting equipment suitable to product and tasting requirements is prepared and placed ready for use by customers Completed |
Evidence:
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Adequate supplies of suitable support materials are prepared and placed ready for use Completed |
Evidence:
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Conduct product tastings
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Customer preferences are established using communication techniques and support materials Completed |
Evidence:
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Customers are encouraged to sample preferred product range in the most beneficial order to experience product characters effectively Completed |
Evidence:
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Customers are given time and privacy to sample each product and make a decision Completed |
Evidence:
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Customers are encouraged to ask questions and/or pass opinions on products Completed |
Evidence:
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Customer queries are answered accurately and comprehensively, or referred to another information resource Completed |
Evidence:
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Common product faults are identified and any associated customer dissatisfaction is handled in a positive manner according to workplace policy and procedures Completed |
Evidence:
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Serve tasting samples
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Product is opened using techniques and procedures suitable to product characteristics Completed |
Evidence:
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Product faults are identified and rectified and/or reported according to workplace procedures Completed |
Evidence:
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Product is poured and presented to the customer for tasting according to legal regulations and workplace policy Completed |
Evidence:
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Waste is collected and disposed of according to workplace procedures Completed |
Evidence:
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Work is conducted in accordance with workplace environmental guidelines Completed |
Evidence:
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Maintain product in optimum condition
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Open product is maintained according to workplace procedures Completed |
Evidence:
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Sealed product is stored according to workplace procedures Completed |
Evidence:
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